Management and smooth program implementation from the design and development phase to the production phase. To ensure correct and transparent communication amongst all parties involved. Responsibility for delivering a successful program implementation.
• To develop and maintain strong relationships with customers via point of contacts.
• Holds accountability for specific OEMs and regions to ensure direct customer contact and tailord engagement.
• Responsibility for managing the stage gate process, customer milestones, and program health including payments and escalations.
• Responsible for keeping relationships with the customers and to keep them up-to-date with supply and price trends.
• To ensure the product is designed in order to be manufacturated and smoothly implemented just in time.
• Overall responsibility for end-to-end customer relationship management – initial contact, quotations, program execution, SOP, EOL
• To manage programs implementation within the set time frame and to comply with the legal requirements and standards.
• Responsibility to review regurarly the current status of the programs and to make sure all parties involved across the function of the business are aligned.
• Responsibility for the alocated budget, control over the expenditure of the programs, with the emphasis on cost control of design and development during CAD/CAE model creation, prototype development, tooling and production readiness stage.
• Assesss project risks and issues and provide solutions where applicable.
• Chair and facilitate meetings where appropriate and distribute minutes to all project team members.
• To identify new business opportunities.
• Competency to access customer portals to manage relationships between the customer and the compay and to support collaboration and provide necessary data and documents required by the customer.